Course curriculum

  • 1

    Introduction and Human Performance

    • Introduction and Human Performance
  • 2

    Org Failures and Chalk's Case study

    • Org failures

    • Managing human error-Dr James Reason
  • 3

    Error Management and Types

    • Error Management

    • Test #1
  • 4

    The Dirty Dozen-Part 1

    • The DIrty Dozen Introduction

    • Fatigue video

    • Fatigue

    • Pressure and Stress

    • PC 12 (Pilatus) taxi incident

    • Test #2
  • 5

    The Dirty Dozen - Part 2

    • Awareness, Complacency and Distractions

    • Communication, Teamwork, and Assertiveness

    • Test #3
  • 6

    Chapter 3

    • Resources and Knowledge

    • Norms

    • China Air video

    • China Air case study

    • Test #4

    • Wrap up